Our team is here to help with any questions about ConnectLoop, including the Zoom integration.
Contact us
Submit a support case: email [email protected] — each email opens a tracked support case.
Phone: +1 (347) 480-0776, during support hours.
Email: [email protected] — the fastest way to reach us. Include your workspace name and a short description of the issue.
Live chat: Chat with us anytime at connectloop.ai via the chat widget.
Help Center: Browse setup guides and troubleshooting articles at help.connectloop.ai, including the Zoom Integration Guide.
Support hours
Monday–Friday, 9:00 AM–6:00 PM (US Eastern Time), excluding US public holidays.
Response times
We respond to all support requests within 1 business day. Most inquiries receive a first response within a few hours during support hours.
Reporting Zoom integration issues
For issues connecting or disconnecting Zoom, transcripts not appearing, or permission errors, see the troubleshooting section of the Zoom Integration Guide first. If the problem persists, email [email protected] with the meeting date and your workspace name. Please do not include meeting recordings or transcripts in support emails.